When looking for IT support in Newcastle, you may have played with the idea of completely outsourcing yours to a 3rd party.
This is becoming an increasingly popular choice for businesses in 2018, due to their concerns surrounding cybersecurity and GDPR compliance.
There are many benefits to outsourcing your IT such as: improving the scalability of your business & working on the latest, fastest and most secure technology – without paying the capital costs to acquire the equipment or the ongoing maintenance costs.
Additionally, if you outsource your infrastructure you can increase your flexibility and work from home. With the use of 24/7 support, you can feel confident in knowing should you encounter any problem, it will be dealt with immediately, remotely and onsite via your provider.
IT Support Newcastle: Top 10 Reasons Why You Should Consider Outsourcing
# 1 Use Faster, Reliable & More Secure Technology – For Less Cost
Many businesses search for ways to ‘cut costs’ and this sometimes means not investing in new capital equipment such as computers, faster cabling or improving their cybersecurity. Instead, relying on (outdated) legacy IT infrastructure, which is often slow and unsecure.
By outsourcing your IT support to an MSP (Managed Service Provider). Not only could you have access to the latest technologies (which will speed up your businesses processes). But you’ll increase the availability of capital funds available for other projects too.
Should you completely outsource your IT infrastructure (so you access your work via the cloud). Then you’ll be operating on the fastest infrastructure, with improved security, which is monitored 24/7 – And for the fraction of the cost of replicating this network setup in-house.
# 2 It’s a Tax Deductible Opex Cost (Just Like Your Electricity & Rent)
With the reduction of annual investment allowances from £500,000 to £200,000 per year. Using an MSP to outsource your IT is an efficient way of staying up to date with the latest hardware.
As MSP’s are treated like a utility, such as paying for gas or electricity. This is treated as a tax deductible operational cost which provides you with greater budget to invest in other areas of your business.
# 3 Get Enterprise Level IT Support In Newcastle – Without Paying The Expensive Salaries
Attracting highly qualified IT staff to work for your business can be a long and expensive process. If you’re not used to vetting IT staff too, then you could risk hiring the wrong personnel for your business.
When looking for the best IT support in Newcastle, you can get instant access to a Rolodex of qualified professionals, each with their own specialized skill set. This could include:
- Network security
- Helpdesk support
- On boarding new employees
- Project planning and maintenance
- IT procurement
- Consultancy on projects
By using a managed service provider in Newcastle, you will have access to the support you need 24/7. This avoids you having to go through the long and expensive route of creating your own IT department and paying their expensive salaries.
# 4 Reduce The Amount of Downtime Your Office Has By Taking a Proactive Approach
After cash flow, a business’s next biggest worry is downtime. Now, this could be due to faulty & old systems, a cyber-attack and even poorly timed computer updates.
Your MSP provider will take a proactive approach to your IT Infrastructure. Monitoring your systems 24/7 and catching small problems, before they have the opportunity to halt your operations. Your system updates are typically carried out in the late evening or over the weekend.
This is to ensure your employees and subordinates can focus on what they do best with their limited working hours. While your MSP provides them with uninterrupted access to the technology they need to operate with.
# 5 Boost Your Cybersecurity & Improve Your Network Resilience
Increasingly, more businesses are concerned about the ever growing threat of opportunistic cybercriminals. Along with general cybersecurity and the headache of staying ahead of threats. There’s also compliance aspects such as GDPR, which businesses need to adhere to.
To further this point, small businesses are often very hard to secure. This is because they have many endpoints, ports, and applications which need to be watched. With the ever growing tendency of making your workforce mobile, this also carries a number of challenges too.
Because you’ll have access to a portfolio of IT experts. You can boost your overall cybersecurity, network resilience and even make some of your compliance easier, by outsourcing your IT support.
# 6 Focus on Your Circle of Excellence While Your MSP Maintains The Systems Which Get You There
Your time should be focused on your particular skill set, or running your department/business. How many hours can you afford to lose each year to misplaced time spent on ‘broken’ IT systems or maintaining your existing infrastructure?
Your MSP will have highly qualified technicians on hand that will be able to assist you immediately, remotely and should it be needed, onsite too. This is why it’s a good idea for Newcastle businesses looking for IT support, to work with someone local who can assist fast.
# 7 Free Up Your Internal Resources to Focus on Cash Revenue Tasks
Outsourcing your IT doesn’t mean you have to fire your IT department. You can free up internal IT resources so they can focus on cash generation tasks such as custom app development projects or cloud initiatives.
On the other hand, you can also support your internal IT manager by providing them with more resources when they need them. This allows your company to bring in specialized skills, creating a hybrid approach to your IT maintenance.
# 8 Get Advice Tailored to Your Own Business
Leverage your MSPs advice to your advantage. It’s likely your MSP is already working with neighbouring businesses and similar industries. This means they’ll have the expertise to consult with you best practices to improve your own internal structures.
This enables you to attain niche, tailored advice, without paying for the wages that come attached to their credentials.
# 9 Make Your Business Operations Easily Scalable
Outsourcing your IT support in Newcastle enables your business to be future proof. This is partly due to the ability to upgrade and downgrade your package at any point.
Typical MSPs charge you a flat fee, per device or desktop. This means when your business inevitably grows, you can easily scale up your package to reflect this. Naturally, this works the other way around too, should you downsize your staff, you can reduce your package.
MSPs typically charge via subscription on a monthly or annual basis, making it easy to forecast costs and budget for your IT.
# 10 Access to 24/7 Rapid Support So All Problems Are Resolved Fast
Your local IT partner in Newcastle will have multiple levels of support to assist you 24/7. Typically your call will be answered by a 1st line technician also known as a helpdesk. They will look to assist you over the phone or remotely.
Should your issue require resolving onsite, then local 2nd line technicians can rapidly move to your place of business and resolve your problem. This allows you to feel assured that you’re more than covered and taken care of when looking for IT support.
Who Can I Outsource My IT Support to In Newcastle?
If you’re thinking about outsourcing your IT Support in Newcastle. Then naturally we’re going to recommend you contact us and here’s why:
- We approach your business with growth in mind. This means as your business grows and faces new challenges; we’re in a position to scale with you.
- We provide you with 24/7 support (even on Christmas day) so you can feel assured that your infrastructure is constantly looked after preventing unnecessary downtime
- We provide you with enterprise level expertise (without the cost) so you can feel assured you’re receiving the right technology, the right advice and the level of service you require
- We’re in a position to visit you onsite fast; should you receive any trouble or require immediate assistance.
- You’ll appreciate knowing we’re ISO9001/2000 showing we go the extra mile for our customers and always ensure the quality of service.
- Given our years of experience, we’re in a position to work with your business if you’re an enterprise, small team of solicitors or a large public organisation.
Should you wish to learn more about Advantex and who we are, visit our about us page. If you’re interested in learning how we can help you with your IT support then contact us today.
