IT Support

Get your IT problems solved quickly

Supporting Your IT with Skills, Experience and Quality

Hiring your own IT Support desk and ensuring it’s managed effectively is a challenge. That’s why we’ve created a fully managed IT Support solution designed to make the experience of IT Support a painless one.

Our managed IT Support service gives you access to a dedicated support team, whenever you need it, without any of the problems that come with managing it.

In addition to the cost-saving benefits of an outsourced solution, you also get all the extra advantages that come with a team solely dedicated to resolving IT issues including 24/7 support, fully accredited engineers, response level guarantees and shorter resolution times.

Why Our Managed IT Support is Different

You don’t want anyone but the most highly trained, accredited and experienced support technicians resolving your IT issues.

Our IT Support engineers are all fully certified to work on the systems they support and where they’re not yet accredited, they’re in active training to become accredited.

We achieved our ISO9001/2000 in our first year of business and have maintained our standards ever since. We maintain our superior level of quality and service in the way we deliver our IT Support, where high response times and resolution are critical to your business continuity.

How Can a Managed IT Support Service Help Me?

Provide you with expertise and skills that you might otherwise not have budget for
Give you access to a dedicated IT support team 24/7
Deliver all the benefits of an in-house support desk
Resolve IT issues quickly, either remotely or on-site, within pre-agreed response times

Next Step? Get a Quote

Explore Advantex solutions

Cybersecurity

Stay secure and compliant with world-class data protection designed to fit any business environment, from a single workstation to an entire enterprise infrastructure.

IP Cameras & Access Control

Protect your people and your assets with remote monitoring via IP Surveillance, safeguard areas with IP Access Controls and reduce costs with intelligent IP Building Management systems.

Connectivity

Staying connected is vital to any business whether it be with colleagues, customers or prospects. A scalable super-fast, secure managed Wifi and internet solution is key to ensuring you stay ahead of the competition.

Partners we work with

D-Line

Sunderland AFC

Zoë’s Place Baby Hospice

What our customers say

"Innovation is our mantra, it’s what our business is built on. Like us, Advantex is constantly striving to innovate, pushing the boundaries to improve and succeed in everything - the perfect partnership"

Allison Brunton
IT Manager at D-Line

"What we do off the pitch is equally as important as how we as a club perform on the pitch, and Advantex are like a new superstar signing, always delivering innovative solutions to help us succeed"

Roger Whitehill
IT Manager at Sunderland AFC

"The technology, advice and empathy provided by Advantex has been excellent. We are not only benefiting from financial savings, but the provision of modern, easy-to-use and reliable telecoms and IT services, offering all round advantages to everyone."

Lisa Thomas
Zoe’s Place Office Manager, Middlesbrough Hospice

Address

Advantex Network Solutions Limited
16B Follingsby Close
Gateshead
Tyne and Wear
NE10 8YG

Phone

0345 222 0 666

Careers

See a list of our current vacancies.